A review from an actual user.I have been using this VPN for about a year now (bought a 3-year subscription deal). Slow speed and frequent connection drops aside, they've cut down a significant number of servers during the past year - there used to be some servers in Asia, but almost all of their Asian servers are gone now. No servers in Japan, Korea, Hong Kong!!, Malaysia, Indonesia, Taiwan, etc. the only THREE servers (not the number of countries in which servers are located, the total number of servers) available in Asia are one in Singapore, one in New Delhi, and the other Bangkok as of June 2018, and this word "Asia" is still paradoxically included in their name. They also removed the servers in Canada and Mexico and many other countries. The "live chat" never worked, so when I contacted the customer service regarding the servers not working, I normally got replies 48 hours later (if lucky) saying that they'd talk to the managers and try to fix the connection problems asap. What they actually did instead was to get rid of the servers that failed to connect, how convenient! Should have listened to the advice that never go for a cheap "lifetime" or 3-4 year subscription deals, just please don't even bother.

Dreadful. Their London servers went from 2 to 1 and that has been down for 10 days. Customer support doesn’t respond to issues. Chat has never worked for me. A teenager in a bedroom will deliver a better service. I travel a lot and need a VPN service at all times. VPN Asia is a shambles. Zero stars