During previous subscription periods, SaferWeb was a reliable professional addition to my system. Then, it became unstable, sometimes there, sometimes not. Downloaded software, tried other techniques attempting to learn why it was not available. Never learned what was actually happening. So I deleted as much of the software as possible and ran "naked" -- without VPN coverage. I try not to become an expert on new technology. My goal is just to learn enough to enrich my Internet usage and protect myself from as much crime as possible. SaferWeb ceased being a positive, beneficial partner when it failed to tell me what was happening.