When you sign in to portal and open a ticket for help they do not respond, emails get returned unopened. I have sent 2 tickets, one was 3 years ago, and I am still waiting for a response. Joke of a support team, that's if one actually exists @
Worked well for short while, then it didn't. Online assistance was non existent. AVOID AVOID AVOID!!!! Better alternatives available. Spent absolute hours on this trying to get it to work without success. Digibit FAILED to live up to its promises.
Been trying to get an issue fixed for weeks, if they reacted any slower they would be going backward. Cut and paste responses most of the time with days in between replies. Good job I'm not holding my breath.